Refund policy

Return & Refund Policy

Differ & Deeper

We want you to be completely satisfied with your purchase. If you are not, please review our return guidelines below.

Return Eligibility

Returns are accepted within 7 days of delivery.

To qualify for a return, the item must be unused, in its original condition, in original packaging, and include any complimentary items.

Final sale items are not eligible for return.

Damaged or Defective Items

If your product arrives damaged or defective, please contact us within 48 hours of delivery and provide photos of the item and packaging. We will review and provide a resolution accordingly.

How to Initiate a Return

To begin a return, contact differndeeper.us@gmail.com.

We will email you a prepaid return label. The item must be shipped within 7 days of receiving the return label.

Refunds & Fees

Refunds to the original payment method incur a $10 return shipping fee.

Store credit or exchanges do not incur a return shipping fee.

Original shipping charges are non-refundable.

Refunds are processed within 7 business days after receiving and inspecting the returned item.

Partial Returns

If only part of an order is returned, the refund will be adjusted proportionally.

If a free gift is not included in the return shipment, the value of the gift will be deducted from the refund.

We reserve the right to refuse returns from customers with excessive return activity.