FAQ
PRODUCTS
Which skin types work best with your products?
The Daily Shot serum lines are formulated for all skin types, including dry, oily, combination, and sensitive skin. They have completed dermatological low-irritation testing to ensure safe use, even on sensitive skin. If you have specific concerns, we recommend consulting a dermatologist before use.
Are your products vegan and cruelty-free?
The Daily Shot serum lines are not vegan, but all ingredients are carefully managed for safety and clinically tested for both safety and efficacy. Animal testing is only conducted when legally required.
Are all of your products fragrance-free?
B-Volume and C-Toning Daily Shot serums contain a minimal amount of fragrance to enhance the user experience, using only subtle, naturally blended scents. S-Cure Daily Shot serum is completely fragrance-free and contains no artificial fragrance.
Are your products safe to use during pregnancy?
In general, the serums can be used during pregnancy for routine skincare. However, as every individual’s skin and health condition is different, we recommend consulting a healthcare professional before use.
Do you use only “clean” ingredients?
Yes. Each serum is formulated with carefully selected ingredients that prioritize skin safety. We exclude unnecessary substances such as parabens and artificial colorants.
What should I do if a product doesn’t work for me?
Skincare results may vary depending on your skin type and condition. While some people notice changes within a few days, we recommend consistent use for at least 15 days to allow the skin to adapt. If you still experience discomfort or feel the serum is not suitable, discontinue use and contact customer service at your point of purchase for guidance.
SHIPPING
How long will it take for my order to arrive?
How much does shipping cost?
Where do you ship to?
Do you offer international shipping?
Is there a store where I can buy your products in person?
ORDERS & PAYMENT
How can I check the status of my order?
What is your return policy?
What payment methods do you accept?
When will my payment be processed?
Why was my order cancelled?
RETURNS & REFUNDS